Returns & Exchanges

At Golden Collections Perfumes, we want you to be completely satisfied with your signature scent. We offer a 30-day window for returns and exchanges on products that remain in their original, unopened packaging.

Return Process

  • 1.
    Initiate Your Request

    Contact our fragrance concierge team via email with your order number and reason for return to receive a Return Authorization code.

  • 2.
    Secure Packaging

    Carefully pack the perfume bottle in its original box and protective sleeve to prevent damage during transit, ensuring the seal remains intact.

  • 3.
    Ship the Product

    Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

  • 4.
    Inspection and Refund

    Once our quality control team verifies the item is in resaleable condition, your refund or exchange will be processed within 5-7 business days.