Returns & Exchanges
At Golden Collections Perfumes, we want you to be completely satisfied with your signature scent. We offer a 30-day window for returns and exchanges on products that remain in their original, unopened packaging.
Return Process
- 1.Initiate Your Request
Contact our fragrance concierge team via email with your order number and reason for return to receive a Return Authorization code.
- 2.Secure Packaging
Carefully pack the perfume bottle in its original box and protective sleeve to prevent damage during transit, ensuring the seal remains intact.
- 3.Ship the Product
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our quality control team verifies the item is in resaleable condition, your refund or exchange will be processed within 5-7 business days.